Terms of service

1. About us

This online store, gainzmarked.com, is operated by Gainzmarked (Robin Bråten Heggem), Norway. Contact: robinheggem@proton.me.

2. Orders

When you place an order you will receive an order confirmation by email. We may cancel an order if a product is out of stock, a price is clearly wrong, or the order cannot be delivered to your address. If we cancel, you get a full refund.

3. Prices and payment

All prices, including any shipping cost, are shown at checkout before you pay. Where prices are shown in your local currency, the amount is converted, and the final amount is the one shown at checkout. Payment is processed securely through Shopify's checkout.

4. Delivery

Delivery areas, times and costs are described in our Shipping Policy. Products are shipped directly to you from our partner suppliers' warehouses.

5. Right to cancel and returns

You have a 14-day right to cancel. See our Refund Policy for how to cancel, return items and get a refund.

6. Warranty and complaints

If a product is faulty or not as described, contact us and we will repair, replace or refund it in line with applicable consumer law.

7. Product use

Use training equipment according to the manufacturer's instructions and weight limits. Product images may differ slightly from the actual product in color or detail.

8. Personal data

We process personal data as described in our Privacy Policy.

9. Disputes

Contact us first and we will try to find a solution. These terms do not limit any rights you have under the consumer laws of the country where you live.

10. Changes

We may update these terms. The terms in force when you placed your order apply to that order.